I.t Works Computer Repair

Initially I had one computer which repeatedly crashed and rebooted. So I took it to a computer expert to have it fixed. It remained in the shop for over a week and I was told he could find nothing wrong, but when I brought it home it kept crashing. Then the other (newer) computer in the room started to crash and reboot. I took both computers back and after testing them for a week I was again told there was nothing to be found, but the older computer was "beyond it". I purchased a new computer from the dealer and took it and the other computer home. At first the new computer was fine but the older one continued to crash. Then the brand new computer started to crash and reboot. Once again I took them back to the dealer, nothing wrong - the problem must be in the wiring of the house. Three electricians later - nothing wrong with the wiring of the house. Investigations continued for several months. On visiting various computer "experts", each "diagnosed" a different problem. I was told the problems were caused by: the household power supply, the computer power supply, radiation (apparently dangerous enough to harm us), cracks in the motherboard, electromagnetic force fields, neighbours playing tricks on us by remotely causing our computers to crash, etc. I think the only explanation we didn't receive was "aliens". I was just about climbing up the walls. Then a neighbour said he knew a computer technician who offered to look at the computers: No fix, no fee. What could I lose? The technician arrived and within 30 minutes had accurately diagnosed the problem as a conflict between a driver and Windows XP. He repaired both computers within the hour. Had he been the first technician from whom I sought aid, I would have saved several hundred dollars and avoided months of considerable stress. I have worked with computers for more than 25 years. This technician is, without doubt, the most knowledgeable, honest, conscientious and capable computer technician I have met in that time. The technician is cheerful; efficient; polite; never criticises users or other people who have worked on the computer; uses diagnostic techniques and programs most technicians are unaware of; willingly explains what he is doing; willingly shares his knowledge; recommends actions to take and software to use to avoid future problems. He has displayed exceptional skill in remotely logging onto my computer to investigate and solve problems. Needless to say I highly recommend him to all who require computer assistance.

I was very impressed with the services provided by I.T Works Computer Repair. My laptop's LCD screen had broken and after getting quotes from various different computer repair shops, I found that I.T Works was the most reasonable. The technician was very competent and replaced my laptop's screen in just 1 day. After this pleasant experience, I will be contacting I.T Works for any computer related faults in the future.

Extremely good service; very friendly and honest approach. Very affordable and quick service. Will recommend to all my family and friends.